Privacy Policy.

  1. General

The following terms and conditions are valid between you and Mithridate (reg no: 11963823)

“We/Us/Our” – means HAAT-ery Ltd., a limited company registered 17 Stonards Hill, Loughton, IG10 3EH, London, United Kingdom, W1D 5QA. All orders placed on HAAT-ery. website, and orders made by e-mail. Please note that HAAT-ery. does not guarantee that all products presented on the website are in stock or are available for purchase. HAAT-ery. preserves its right to stop selling a product. Orders can only be placed by persons that are 18 years or older. HAAT-ery. reserves the right to revise the terms and conditions at any time. The date of the latest update is found in the final section of the terms and conditions. Each purchase is subject to the terms and conditions in the version applicable at the date of submitting the order. Please inform yourself about the applying version of terms and conditions before submitting your order. Please note that the terms and conditions valid for your order is always the terms and conditions that you have read and accepted before you have placed your order and not a later version. You should keep a copy of these terms and conditions for future reference.

  1. Language

The language of the terms and conditions is English.

  1. Placing order

By using the website and/or placing an order on the website, by telephone or e-mail you confirm that you have read these terms and conditions and the privacy policy, and that you accept them. Please make sure that you have read and understood the terms and conditions before you place an order. An order can only be placed if you have previously confirmed that you accept these terms and conditions. Before you place your order, you will be given the opportunity to review your selections, the information you have provided, the total price of your order and correct any input errors. Please note that products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation email. If prolonged inactivity causes your connection to the website to fail, your selection of products may be lost. In such case, you will be required to re-enter your selection of products to the shopping bag.

  1. Order confirmation

After submitting your order, we will send you an order confirmation e-mail with your order number, details of the product or products you have ordered from us, your payment details and delivery details. Please note that the confirmation e-mail is an acknowledgement that we have received your order and is not an acceptance of the order.

  1. Acceptance and shipping confirmation

Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order and these terms and conditions. The shipping confirmation is our acceptance of your order. Please note that HAAT-ery. does not guarantee that all products presented on the website are in stock at the time of your order. If a product is unavailable, we will contact you shortly, by phone or by e-mail. If we already have received payment for such product we will refund you the amount of the purchase.

  1. Colours

HAAT-ery. goal is to describe the products at the website as correctly as possible. However, please note that due to the colour settings of your computer, the colours of the products shown in the pictures on the website can differ somewhat from their actual colours. HAAT-ery. cannot be held responsible for any such discrepancy.

  1. Prices

The prices and delivery costs shown on the website include vat. The prices and delivery costs shown on the website may vary from time to time and HAAT-ery. is not bound by the price until HAAT-ery. has accepted the order by sending the shipping confirmation to you.If you have placed an order and the price has changed before we have accepted your order (by sending you the shipping confirmation), we will notify you by e-mail about the price change and give you the option to place a new order with the new price or cancel the old order. If we are unable to contact you, your order will be cancelled. HAAT-ery. always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order we will refund you the amount of the purchase. Please also note the HAAT-ery. may cancel the order even if it has been accepted by HAAT-ery. in case that you realize or should have realized that the price information was incorrect. The delivery costs are shown in connection with the shipping methods at the checkout stage.

8. Payments

The following payments are accepted.

— PayPal

Through PayPal , you will be directed to the PayPal site to “log in” and review the amount shown before clicking “pay now”. Once this transaction is complete, you will then return to the website.

— Credit cards and Debit cards

Payment can be made by the following credit cards via PayPal: visa, MasterCard and American Express payments can also be made by the following debit cards: visa and maestro. (maestro and visa electron. Please check with your bank to make sure your credit card is valid for online purchases). The purchases made with visa and MasterCard are verified by a secure code. Please note that your card is debited with the purchase amount once you place the order. We do our best to make the website as secure as possible. All credit/debit card transactions on the website are processed using adyen, a secure online payment gateway that encrypts your card details in a secure host environment. Payment will be debited and cleared from your account once you place the order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to HAAT-ery., your order will be cancelled. We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.

  1. Delivery

— Shipping Methods

Dispatch of orders may take up to 7-10 business days once orders are made, but we aim to dispatch all orders within 24 hours during weekdays, or 1-2 business days during sales periods. The delivery times do not take into account possible delays caused by payment authorization and/or on the part of the shipping company. If HAAT-ery. fails to deliver within 30 days, you have the right to cancel the purchase.

Your order will be delivered to the shipping address you have indicated.

— First-Time order policy

For security purposes, HAAT-ery. reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

  1. Information of the right of revocation

— Right of revocation

You are entitled to revoke this contract within 14 days without giving reasons. The revocation period is 14 days from the day on which you have, or a third person designated by you (other than the carrier) has, received the products. In order to exercise your right of revocation, you must inform us at info@haatery.com by means of an unambiguous notification (e.g. through letter sent by post, fax or e-mail) of your decision to revoke this contract. You may electronically complete and submit the specimen revocation form provided on our website. This is, however, not compulsory. In order to comply with the time limit for revocation, it is sufficient that you send the notification of the exercise of the right of revocation before the time limit for revocation expires.

— Consequences of Revocation

If you revoke this contract, we are obliged to return to you, promptly but in no case later than within 14 days from the day on which we have received the notification of your revocation, all payments that we have received from you including the costs of delivery (except any additional costs that result from you having chosen a different method of delivery than the cheaper method offered by us). For such repayment, we will use the same means of payment that you have used for the initial transaction unless expressly agreed with you otherwise; in no case will we charge you any fees due to such repayment. We are entitled to refuse repayment until we have recovered the products or you have evidenced that you have sent the products back to us, whichever occurs first. You are obliged to send back or hand over the products to us promptly, but in no case later than within 14 days from the day on which you notified us of the revocation of this contract. The time limit is complied with if you send the products before the expiration of the 14 days’ time limit. You must bear the direct costs of the consignment of the products. Any potential loss in value of the products will have to be compensated by you only if such loss in value is attributable to your handling of the products which is not necessary for the verification of their condition, quality or functionality.

— Exchanges

Purchased products are exchangeable into a different size and colour in accordance with the terms set forth in this section 10. All exchanges are based on stock availability and turnover time for new products. If you have exchanged a product. Please note that sale products are non-exchangeable but can be returned for a full refund.

— Shipping costs for reissued products

Please note that you must pay the shipping cost for returning the products in accordance with your right of withdrawal and exchange and HAAT-ery. has no obligation to pay such costs.

— Returning the products

You can easily and conveniently handle the return of your purchased products as follows:

  • send us an email to info@haatery.com.
  • we will contact you confirming or deny your request.
  • place the item(s) in the original shipping box, or any other solid carton box.
  • close the box and tape it securely.
  • place the return information label and the already paid return shipping label on the box over the prior delivery information.

We prefer that products are returned through HAAT-ery. return service to ensure they are protected and insured during transit. However, you may return the products by any secure transport.

  1. Defective products

For any defect of conformity existing upon delivery of the products, you will benefit from any mandatory provisions of, and legal rights available to you under, the laws of your country. Notwithstanding of the above, if you receive defective products, please notify us immediately. If HAAT-ery. considers the products to be defective, HAAT-ery. will make a full refund including shipping costs. Any other rights you may have shall remain unaffected. Additional guarantees with respect to products of HAAT-ery. will apply only if expressly stated in the shipping confirmation.

  1. Copyright permission notice

Copyright in the documents provided in this site (including, without limitation, the trademarks of HAAT-ery., graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to HAAT-ery. and its affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from HAAT-ery. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

  1. Privacy policy

Please see HAAT-ery. separate privacy policy which can be found further along on this page.

  1. Security

HAAT-ery. use secure socket layers (ssl), the industry standard in transferring information to process your orders. HAAT-ery. online shop secures communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the Thawte icon at checkout. For security reasons, we do not store any payment information in our database.

  1. Resale policy

You may purchase products on haat-ery.com for personal use only and not for resale. By placing an order on haat-ery.com, you certify that you are purchasing products for your own personal use and not for resale and that you accept the terms and conditions. We reserve the right to refuse orders for any reason without explanation.

  1. Information on the website

HAAT-ery. cannot promise that the content of the site is free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. HAAT-ery. may, at any time, amend the content of the site. Although Mithridate strives to display the correct texts, images and pricing on the site and online shop, errors may occur. Part of the services provided through the site are provided by third party operators. In situations where HAAT-ery. acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. HAAT-ery. cannot be held responsible for any damage caused from using the site or, for that matter, not being able to use the site. HAAT-ery. cannot guarantee problem-free, uninterrupted, and secure access to the site.

  1. Links

The website may contain links to other websites beyond our reach. We assume no liability for content or privacy practices of such sites.

  1. Violation of rules

HAAT-ery. reserves the right to seek all solutions available to us against violations of these terms and conditions, including the right to block access to the site.

  1. Liability

Any damage liability of HAAT-ery. is excluded. Exempted from this exclusion are claims of the customer related to damages to health, body and mind, or damages resulting from a violation of material contractual obligations (cardinal duties), as well as the liability for other damages which are based on intent or gross negligence of HAAT-ery., its representatives and vicarious agents. Material contractual obligations are obligations which are precondition to the successful performance of the contract and on the observation of which the customer can legitimately rely. In the event of a violation of material contractual obligations, HAAT-ery. liability is limited to the foreseeable and typical damage if such damage has been caused slightly negligent, unless a damage to health, body and mind is concerned. The limitations set forth above also apply for the benefit of the representatives and vicarious agents of HAAT-ery. if claims are made directly against them. The liability under the product liability act remains unaffected. HAAT-ery. assumes no liability in case of force majeure such as war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. In case of force majeure, HAAT-ery. obligations will be suspended. The contract between you and HAAT-ery. can, in such cases, be partially or fully terminated by yourself or by HAAT-ery..

  1. Provisions severability

If any part of these terms and conditions are held to be invalid or unenforceable, such determination shall not invalidate any other provision of these terms and conditions; instead the invalid terms and conditions shall be replaced with other terms in order to give effect to the commercial intentions of these terms and conditions.

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Privacy Policy

HAAT-ery. is a project examining archival headwear, a physical research derived from texts, images and findings. All fabrics employ techniques by hand; whether that be hand-dyeing with natural dyes, hand-waxing, hand-stitching, or reusing antique textiles collected with consideration. Fabrics have been made specifically for us within India and neighbouring regions, as ethically and sustainable as possible.

All hats are made in London with a small team of milliners. Every detail, from the lining to the threads is the result of ongoing research and learning. The imperfections of hand-crafted and aged fabrics accumulate with wear, allowing each piece to be individual.