We kindly ask that you consider our policy before purchasing.

Each item is made to order with care and consideration, so unfortunately, we cannot offer refunds for made to order products.

We take care to ship each item carefully, where if they may have been damaged in transit we kindly ask you to send an email to info@haatery.com.

If you would like to exchange your item please send us an email at info@haatery.com and we will let you know where to send the return.

We can offer exchanges for sizes within 7 days of receiving. To be eligible your item must be unused and in the same condition that you received it. It must also be in the original packaging.